🔢
"Every office reports a different enrollment number"
Admissions, the Registrar, and Finance each define "enrolled" slightly differently. Reconciling them eats hours every reporting cycle.
📥
"IPEDS and state reporting is a manual scramble"
Every federal or state submission means pulling from multiple systems by hand, cross-checking definitions, and hoping nothing was missed.
🎫
"My team is a ticket queue for ad hoc requests"
Departments submit one-off data requests constantly. There's no self-service layer, so IR becomes a bottleneck instead of a strategic function.
📐
"There's no shared definition of our core metrics"
"Retention," "enrolled," and "completer" mean something slightly different depending on who's asked. There's no documented, governed definition everyone uses.
🕰️
"Our data infrastructure hasn't kept up"
Legacy reporting tools and manual spreadsheets can't keep pace with the volume and complexity of requests IR gets today.
🧑⚖️
"Accreditation reviews require a fire drill"
Every accreditation or Board review means assembling data from scratch instead of pulling from a system that already has it organized and current.